Support Guidelines
To help us resolve your query as quickly as possible, please keep the following guidelines in mind when contacting support:
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1Response Sheet Issues: If you are reporting a parsing or validation error, please share the exact response sheet URL and the exam name.
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2Discrepancy Reporting: If you spot a discrepancy in normalizations, ranks, or answer keys, send us screenshots along with your candidate profile details.
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3Create New Exam Rank Check: If you want to check your rank for an exam that is not listed on our platform, send us the official notification or answer key details.
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4Typical Response Time: We usually reply within 1-2 hours. WhatsApp is recommended for urgent queries.